Welcome to Aquamatic On-Line Store

Customer Service

Pickup for Existing Local Account Holders

Please aim to have orders in before 12pm for same day packing. Emailed orders will be checked every morning and noon. Once you have placed an order with us online, we will aim to have it packed during that days trade. We will endeavour to keep our system inventory updated and correct however mistakes can happen. We will call you if there is a short fall.

Shipping & Delivery (online customers)

We aim to get products out to you within 2-5 days depending on availability. If there is a delivery charge, we are not in business to profit from shipping. You will be charged what we are charged after GST is added.

Privacy & Security

No further Discounts apply on specials items advertised by us.

Returns & Replacements (online customers)

Please select your purchases carefully, as we do not provide ‘change of mind’ returns.

If you believe a product acquired from the Aquamatic Irrigation Store is defective, you may have a right of return. Customer will need to organise & pay for shipment from their door to Aquamatic Irrigation. Depending on product it may need to be assessed by the manufacturer and a decision made in relation to if it is user error or manufacturer fault.

If the product has arrived damaged, we will need photos of unopened box for proof of damage in transit.

Ordering (online customers)

You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered.

Cancellations of goods ordered will only be accepted before 5.00pm on the same day as goods are ordered ONLY

Equipment and Supplies may change the prices published on this website at any time. Prices of orders still ‘in progress’ but not completed are also subject to change and you agree to pay the price current at the time of order completion.

While every effort has been made to ensure the accuracy of prices, images and information displayed on this site, Aquamatic Irrigation Supplies is not responsible for any error and reserves the right to accept or reject your offer for any reason, including but not limited to, the unavailability of any product, an error in the price, image or the product description posted on this site, or an error in your order.

Images shown on this website are a general guide to the product in stock. For example a poly tee is made by several manufacturers so we will supply you with the brand we currently have in stock unless you specify with us directly. Please note that Aquamatic only stocks the best quality and tested brands, special specific brand orders may incur extra costs. 

Viewing Orders

Go to my account, then go to view orders and add to cart or reorder a previously purchased product.

Updating Account Information

Go to my account, then go account information to make changes.

Updating Account

Go to my account, then address book to make changes.

For all other enquiries please call 03 9756 6666 for further assistance.